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Base De Conhecimento

A Base de Conhecimento fornece documentaçao escrita pela nossa equipe. Por favor selecione a categoria ou pesquise por questoes.

Sales&Ordering Questions

Order marked as Fraud

Are promotions recurring?

Backup/Restore

How to Download Backup of Home Directory, MySQL or E-mail Only?

How to generate and download a full backup of your cPanel Account?

How to Restore cPanel Backup?

How to generate a cPanel backup and sent to FTP Server?

cPanel - Control Panel

How to Reset my cPanel Account Password?

How to update your cPanel Contact Information or receive a notification on reaching quota limit?

How to Change cPanel Style/Theme?

How to Change Language of your cPanel?

How to upload files via the cPanel FileManager?

Databases

How to create a database in cPanel?

How to rename a database in cPanel?

How to delete a database in cPanel?

How to Create a Database Username in cPanel?

How to add a user to a database and add privileges?

DirectAdmin

CloudLinux (DirectAdmin)

Domain Management

How to login to DirectAdmin?

DNS - Nameservers

How to update DNS Nameserver on Name.com?

How to update DNS Nameserver on DynaDot?

How to update DNS Nameserver of NameCheap.com?

How to Update the DNS Nameserver on NetEarthOne or LogicBoxes Based Registrars?

How to update DNS Nameserver on Godaddy?

Domain Management

How to Park a Domain in cPanel?

How to Remove Parked Domain name in cPanel?

How to Create Addon Domains?

How to Remove an Add-on Domain?

How to Redirect an Add-on Domain?

FTP

FileZilla Client

How to create an FTP Account in cPanel?

How to change the password of the FTP Account in cPanel?

How to change the FTP User Quota in cPanel?

How to Delete an FTP User account from cPanel?

Installing a Control Panel

How to install cPanel?

How to Install Plesk or Onyx on Linux CentOS?

How to Install DirectAdmin on Linux CentOS?

How to Install Webmin on CentOS 7 Linux?

How to Install SolusVM Master on CentOS 7 Linux?

Mail Filters & SPAM

How to enable boxtrapper in cPanel?

How to enable Apache SpamAssassin in cPanel?

How to Create Account Level/Global Email Filter in cPanel to Fight Spam?

How to Edit Account Level/Global Email Filter in cPanel?

How to Delete Account Level/Global Email Filter in cPanel?

Mobile

Others

How to create a user-friendly URL using .htaccess?

How to redirect a page to another page or website using .htaccess?

php error: Allowed memory size of x bytes exhausted

Security

How to protect a folder with username and password in cPanel?

How to blacklist an IP Address to deny it access to your website?

How to protect your website's images from an external website?

How to ban any IP Address via .htaccess?

How to disable directory browsing using .htaccess?

Email

Mozilla Thunderbird

How to create an E-mail Autoresponder when you are unavailable or on vacation?

How to Create Email Account in cPanel?

How to change the password of your email account?

How to Access your Email Account from cPanel Webmail?

How to forward email to Gmail, Yahoo or other e-mail service providers?

SiteWorx (Control Panel)

Domain Management

Softaculous

What is Softaculous?

How to Access Softaculous in cPanel?

Plesk

CloudLinux (Plesk)

Backup/Restore (Plesk)

Databases (Plesk)

Domain Management (Plesk)

SolusVM

SolusVM VPS Management

PayPal

How to set a preferred payment method in PayPal?

How to remove a Debit or Credit Card from your PayPal account?

How to Link a Debit or Credit Card to Your PayPal account?

How to cancel automatic PayPal subscription?

How to view automatic PayPal subscriptions?

SSL

How to Generate a Certificate Signing Request - CSR in cPanel?

How to retrieve an CSR from cPanel?

How to Remove a CSR code from cPanel?

How to run AutoSSL on your Domains to install an SSL via cPanel?

How to Include or Exclude a Domain from AutoSSL in cPanel?

CloudLinux (cPanel)

How to Increase PHP's post_max_size value using CloudLinux's Selector in cPanel?

How to Increase PHP's upload_max_filesize value using CloudLinux Selector in cPanel?

How to increase or decrease PHP Memory Limit via CloudLinux Selector in cPanel?

How to Enable or Disable PHP's display_errors via CloudLinux Selector in cPanel?

How to Enable or Disable PHP's allow_url_fopen using CloudLinux Selector in cPanel?

WHM

WHM (For Resellers)

How to Access Web Host Manager, or WHM?

Cloudflare (cPanel)

How to access Cloudflare from cPanel?

How to Enable Cloudflare on your Domain via cPanel?

How to check if your domain is using Cloudflare in cPanel?

How to enable or disable Cloudflare Always Online in cPanel?

How to Enable or Disable Cloudflare IPv6 Compatibility in cPanel?

WordPress

How to access the Wordpress admin account?

How to remove sample comments, posts on a new WordPress blog?

How to start writing your first blog post in WordPress?

How to remove your post in Wordpress?

How to remove multiple posts with a single click in WordPress?

Virtualizor

Virtualizor Basic

Virtualizor VPS Management

KVM VPS Hosting

What happens when the bandwidth allocation gets used up?

Mail Hosting

Signup with a working email

What is my SMTP/POP/IMAP information?

I can send, but I can't receive

Not receiving email from a certain sender

Can you add X as Webmail client?

Web Hosting

Nada para mostrar

Dedicated Servers

Nada para mostrar

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Acceptable Use Policy