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Knowledgebase
The knowledgebase provides documentation written by our team. Please select a category or search for answers.
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Sales&Ordering Questions
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Order marked as Fraud
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Are promotions recurring?
Backup/Restore
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How to Download Backup of Home Directory, MySQL, or Email Only
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How to Generate and Download a Full Backup of Your cPanel Account
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How to Restore Partial Backups in cPanel
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How to Generate a cPanel Backup and Send it to FTP
cPanel - Control Panel
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How to Reset cPanel's Account Password
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How to Update the cPanel's Contact Information or Receive a Notification on Reaching the...
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How to Change cPanel Style/Theme?
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How to Change the Language of Your cPanel Account
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How to Upload Files via the cPanel File Manager
Databases
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How to Create a Database in cPanel
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How to Rename a Database in cPanel
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How to Delete a Database in cPanel
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How to Create a Database Username in cPanel
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How to Add a User to a Database and Grant Privileges
DirectAdmin
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Backup/Restore
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CloudLinux (DirectAdmin)
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Databases
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Domain Management
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Email
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How to Log in to DirectAdmin
DNS - Nameservers
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How to Update the DNS Nameservers at Name.com
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How to Update the DNS Nameservers at DynaDot
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How to Update the DNS Nameservers at NameCheap.com
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How to Update the DNS Nameservers at NetEarthOne or LogicBoxes-Based Registrars
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How to Update the DNS Nameservers at GoDaddy
Domain Management
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How to Create an Alias or Park a Domain in cPanel
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How to Remove Parked Domains/Aliases in cPanel
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How to Create Addon Domains in cPanel
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How to Remove an Add-on Domain in cPanel
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How to Redirect an Add-on Domain in cPanel
FTP
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FileZilla Client
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How to Create an FTP Account in cPanel
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How to Change the Password of the FTP Account in cPanel
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How to Change the FTP User Quota in cPanel
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How to Delete an FTP User Account From cPanel
Installing a Control Panel
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How to Install cPanel
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How to Install Plesk on Linux
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How to Install DirectAdmin on CentOS
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How to Install Webmin on Linux
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How to Install SolusVM Master on AlmaLinux or CentOS
Mail Filters & SPAM
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How to Enable BoxTrapper in cPanel
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How to Enable Apache SpamAssassin and SpamBox in cPanel
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How to Create an Account Level/Global Email Filter in cPanel to Fight Spam
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How to Edit an Account Level/Global Email Filter in cPanel
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How to Delete an Account Level/Global Email Filter in cPanel
Mobile
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Android
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iOS/Apple
Others
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How to Create a User-friendly URL Using htaccess
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How to Redirect a Page or Website Using htaccess
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Fix PHP Error: Allowed Memory Size of X Bytes Exhausted
Security
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How to Password Protect a Directory in cPanel
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How to Block an IP Address to Deny Access to Your Website
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How to Protect Website Images From Being Displayed at an External Website
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How to Block Any IP Address via an htaccess Rule
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How to Disable Directory Browsing Using the htaccess Rule
Email
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Mozilla Thunderbird
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Outlook 2019
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How to Create an Email Autoresponder When You Are on Vacation
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How to Create an Email Account in cPanel
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How to Change an Email Account's Password in cPanel
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How to Access Email from cPanel Webmail
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How to Forward an Email to Gmail or Other Email Service Providers
SiteWorx (Control Panel)
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Backup/Restore
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Domain Management
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Email
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FTP
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Others
Softaculous
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Blog
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CMS/Portal
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Forum
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What is Softaculous
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How to Access Softaculous in cPanel
Plesk
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CloudLinux (Plesk)
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Backup/Restore (Plesk)
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Databases (Plesk)
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Domain Management (Plesk)
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Email (Plesk)
SolusVM
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SolusVM Basic
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SolusVM VPS Management
PayPal
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How to Set a Preferred Payment Method in PayPal
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How to Remove a Debit or Credit Card From PayPal
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How to Link a Debit or Credit Card to Your PayPal Account
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How to Cancel an Automatic PayPal Subscription
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How to Check Automatic PayPal Subscriptions
SSL
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How to Generate a Certificate Signing Request - CSR in cPanel
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How to Retrieve a CSR from cPanel
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How to Remove a CSR code in cPanel
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How to Install an SSL on Your Domain Using AutoSSL in cPanel
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How to Include or Exclude a Domain from AutoSSL in cPanel
CloudLinux (cPanel)
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How to Increase PHP's post_max_size Value Using CloudLinux's Selector in cPanel
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How to Increase PHP's upload_max_filesize Value Using CloudLinux Selector in cPanel
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How to Increase or Decrease PHP Memory Limit via CloudLinux Selector in cPanel
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How to Enable or Disable PHP's display_errors via CloudLinux Selector in cPanel
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How to Enable or Disable PHP's allow_url_fopen Using CloudLinux Selector in cPanel
WHM
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WHM (For Resellers)
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WHM (Root)
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How to Access the Web Host Manager or WHM
Cloudflare (cPanel)
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How to Access Cloudflare From cPanel
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How to Enable Cloudflare on Your Domain in cPanel
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How to Check if Your Domain is Using Cloudflare in cPanel
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How to Enable or Disable Cloudflare's Always Online Feature in cPanel
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How to Enable or Disable Cloudflare IPv6 Compatibility in cPanel
WordPress
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How to Access the WordPress Admin Dashboard
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How to Remove Sample Comments and Posts From WordPress
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How to Write and Publish Your First Blog Post in WordPress
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How to Remove a Post in WordPress
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How to Bulk Delete Posts in WordPress
Virtualizor
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Virtualizor Basic
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Virtualizor VPS Management
KVM VPS Hosting
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What happens when the bandwidth allocation gets used up?
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Why can I downgrade all resources except disk?
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Do you provide backups?
Mail Hosting
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Signup with a working email
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DNS Records for our service
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What is my SMTP/POP/IMAP information?
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How to add domain and create email account?
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I can send, but I can't receive
Web Hosting
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Dedicated Servers
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How to mount custom ISO on Supermicro IPMI?
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Self-Custom ISO through Dedicated Control Panel
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Netinstall Template Guide
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VNC IPMI Connection Error 1006
Terms and Conditions
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Terms of Service
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Acceptable Use Policy
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Privacy Policy
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